Overview
SynthQA ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our test case management platform and services.
By using SynthQA, you agree to the collection and use of information in accordance with this policy. If you do not agree with our policies and practices, please do not use our services.
Information We Collect
How We Use Your Information
- Provide and maintain our services
- Process your requests and transactions
- Generate test cases using AI
- Store and sync your data
- Send service updates and announcements
- Respond to support requests
- Send security alerts
- Provide product updates (if opted in)
- Analyze usage patterns
- Improve our AI models
- Debug and fix issues
- Develop new features
- Prevent fraud and abuse
- Protect against security threats
- Enforce our terms of service
- Comply with legal obligations
Data Storage & Security
- Encryption: Data encrypted in transit (TLS) and at rest (AES-256)
- Access controls: Role-based access and authentication
- Infrastructure: Secure cloud hosting with leading providers
- Monitoring: 24/7 security monitoring and incident response
- Backups: Regular automated backups with encryption
- Audits: Regular security assessments and updates
- We retain your data for as long as your account is active
- Deleted data is permanently removed within 30 days unless legally required to retain
- You can request data deletion at any time by contacting support
- Backups are retained for disaster recovery for up to 90 days
Your Privacy Rights
Request a copy of your personal data
Update incorrect or incomplete information
Request deletion of your account and data
Download your data in a portable format
Limit how we use your information
Object to certain processing activities
Contact us at href="mailto:privacy@synthqa.app" className="text-primary hover:underline"
privacy@synthqa.app or use the account settings in your dashboard. We will respond within 30 days.Children's Privacy
SynthQA is not intended for children under 13 years of age (or 16 in the EU). We do not knowingly collect personal information from children.
If we learn that we have collected information from a child without proper consent, we will delete it immediately. If you believe we have information about a child, please contact us.
International Data Transfers
SynthQA is based in the United States. If you access our services from outside the US, your information may be transferred to, stored, and processed in the US or other countries.
We ensure appropriate safeguards are in place for international data transfers, including:
- Standard contractual clauses approved by the EU Commission
- Compliance with applicable data protection laws
- Security measures equivalent to those in your country
Changes to This Policy
We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated "Last Updated" date.
For material changes, we will provide prominent notice or send an email notification. Continued use of SynthQA after changes constitutes acceptance of the updated policy.
Contact Us
Contact our legal team at support@synthqa.app